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Managed Services

Operation Technical provides a tailored, customer specific outsourced IT Managed service which helps you to a maximum value and we utilize industry leading systems to improve Managed Services process efficiencies, and our deep knowledge of the IT market allows us to leverage the best technology at the best price.

A full range of managed services and hosting services, infrastructure and applications. In addition, Operation Technical has a history of providing specialist services including infrastructure life cycle management, new office installations, stock holding and complex logistics.

IT Service Delivery Model


Service Deliverables: 
ITIL Based ProcessManagement 
Technology Management 
End-to-end 24x7 IT Infrastructure Monitoring & Management, Service Availability, Performance and Capacity Monitoring & Management 
Vendor and Third Party Supplier Management 
Deploying efficient and effective program management and sophisticated real-time management dashboards/portals 
Service Levels Based Management and Governance 


Reduced cost of operations 

Single Point of Contact 
Improved Service availability to businesses 
Increased ROI 
Flexible and customized engagement models 
24/7 Network Operations Center (GNOC) 
Solution built on industry standards like ITIL

IT Service Delivery Model


IT Managed Services Model

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