Operation Technical provides a tailored, customer specific outsourced IT Managed service which helps you to a maximum value and we utilize industry leading systems to improve Managed Services process efficiencies, and our deep knowledge of the IT market allows us to leverage the best technology at the best price.
A full range of managed services and hosting services, infrastructure and applications. In addition, Operation Technical has a history of providing specialist services including infrastructure life cycle management, new office installations, stock holding and complex logistics.
IT Service Delivery Model
ITIL Based ProcessManagement
End-to-end 24x7 IT Infrastructure Monitoring & Management, Service Availability, Performance and Capacity Monitoring & Management
Vendor and Third Party Supplier Management
Deploying efficient and effective program management and sophisticated real-time management dashboards/portals
Service Levels Based Management and Governance
Reduced cost of operations
Single Point of Contact
Improved Service availability to businesses
Flexible and customized engagement models
24/7 Network Operations Center (GNOC)
Solution built on industry standards like ITIL